Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. The "Service" refers to the VoiceWala website and application, owned and operated by IvaanLabs LLP.

1. Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This includes:

• Email address
• First name and last name
• Phone number (for account verification and billing)
• Payment Information (Processed securely by Razorpay; we do not store full card details)

Usage Data

Usage Data is collected automatically when using the Service. This may include Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, and other diagnostic data.

2. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. These technologies include:

• Essential Cookies: Vital for the authentication of users and preventing fraudulent use of user accounts.
• Functionality Cookies: Allow us to remember choices You make (like language preference or login details).
• Analytics Cookies: Help us understand how our customers use the Site (e.g., Google Analytics).

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring usage.
• To manage Your Account: To manage Your registration as a user of the Service.
• For the performance of a contract: The development, compliance, and undertaking of the purchase contract for the services You have purchased.
• To contact You: By email, calls, or SMS regarding updates or informative communications related to the functionalities, including security updates.
• For Payment Processing: To facilitate transactions via our payment partner, Razorpay.

4. Disclosure of Your Personal Data

We may share Your personal information in the following situations:

• With Service Providers: To monitor and analyze the use of our Service (e.g., Google Analytics) or to process payments (Razorpay).
• For Business Transfers: In connection with any merger, sale of Company assets, financing, or acquisition.
• With Law Enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

6. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of the Service after any such changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

https://voicewala.com/contact.html